Australian National Police Check Authorised Document Verification Service
Application Successfully Submitted Your police check application has been received and is now being processed.
Application Progress
Details Submitted
Payment Confirmed
Documents Received
Under Review
5
Certificate Issued
Application Details
Estimated Completion
3 – 5 Business Days
Standard processing timeframe
Confirmation Email
Sent to your inbox
Check spam if not received
Support Line
(02) 9099 1608
Mon–Fri, 9am–5pm AEST
Track Your Application
Check Status Page
Use your registered email
What Happens Next
  • 1
    Identity Verification

    Our team verifies your submitted identity documents against government databases. Typically completed within 1 business day.

  • 2
    National Database Check

    Your details are cross-referenced with the Australian Criminal Intelligence Commission (ACIC) national database.

  • 3
    Certificate Issued to Your Email

    Your National Police Check certificate will be emailed as a secure PDF. You can also track progress on the Check Status page.

Important: A confirmation email has been sent to the address you provided. If your documents require clarification, our team will contact you directly. Please keep an eye on your inbox including your spam folder.

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